We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

Missy33's avatar
Missy33
New member | Level 2
2 years ago

Signing quota limit

I had a basic plan but got a message of “ Exceeded signature request quota”, so upgraded to the family plan thinking that would be sufficient & but I still got the message again when I tried to send some documents for signing. Message said the request is saved as a draft on documents and will need to be sent out manually after you upgrade. How do I send manually?

  • Hannah's avatar
    Hannah
    Icon for Dropbox Staff rankDropbox Staff

    Hey Missy33, thanks for joining our Community.

     

    This limit doesn't really have to do with your Dropbox account.

     

    All Dropbox customers can send up to three free signature requests per month, but you'd need a Dropbox Sign plan to send more documents.

     

    If you're interested in that, you can take a look here.

     

    Let me know if you have any questions.

About Plans and Subscriptions

Ask the Dropbox Community for help if you have questions about your Dropbox plan or subscription. Find solutions and share advice with members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!