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Forum Discussion
Unknown Charge for 119.88 on my bank
I noticed a charge on my account in which I do not have a plan for. When I logged into my dropbox account no charges are shown and i can NOT get any help with any links anywhere. I have reported to my bank as fraud. Is there no number to call to see where this charge came from? Using the billing look up gave me errors.
- Hannah
Dropbox Staff
Hey @JodetteMae, thanks for reaching out to us.
If you're having trouble with the payment lookup tool, can we send you an email, so we can investigate together?
Let me know.
Yes please! this is very difficult to get resolution to.
- Hannah
No worries, JodetteMae, I just sent you an email, so we'll continue investigating there.
