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superJames's avatar
superJames
New member | Level 2
9 days ago

"Upgrade your browser to use Dropbox: OEM DELL APP" error when redeeming promo

I am creating a new discussion, since the original discussion which is under the same title with out the OEM DELL APP, and was not started by me, has been locked. 

Here is what has happened. Dell had an app which gave you 20 GB of space in your Dropbox account, when you bought a Dell computer. This app has stopped working for quite a while now. I believe that it is using either Internet Explorer, or an older browser version which can not be updated. This app was preinstalled on I believe eligible computer, but I am not sure since my computer was the first Dell computer I have seen, which had this app.

  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II
    superJames wrote:

    This app has stopped working for quite a while now. I believe that it is using either Internet Explorer, or an older browser version which can not be updated.

    Have you tried to change the default browser in your OS and tried to redeem the offer again? Most often those types of apps just open a window in whatever the default browser is set to.

    Change your default browser to one of the browsers supported by Dropbox, and try again.