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Forum Discussion

sarasvanberg's avatar
sarasvanberg
Explorer | Level 4
3 years ago

Urgent, cant update my billing information

Hi,   Im trying to update my credit card, but I get the following erro message when trying to do so: " You can’t update your billing information because Credit Card doesn’t support None currency....
Account Settings
Billing
Payments
Hannah's avatar
Hannah
Icon for Dropbox Staff rankDropbox Staff
3 years ago

Hey everyone, are you still having this issue?

 

And can you let us know if you're on a subscription already and are just trying to update your billing info, or are you perhaps trying to upgrade your account anew?

OmiouS's avatar
OmiouS
New member | Level 2
3 years ago

Hi,

I had this issue on Friday, I tried to pay several times with different browsers, but it didn't work. Finally, I could pay with my Ipad through apple pay, and it has been updated.

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