You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
Why do you say I have no space when I do?
I am using 2.81 GB of 6.75 GB so why did dropbox send this email-
This is a friendly reminder that your Dropbox is almost full! Sadly, it won't save any new changes until it's back in shape. Upgrad...
And I'm back...
Yes, due to a technical issue the emails were incorrectly sent. There are 2 near-quota programs that should only email users +90% of quota, it seems since probably around yesterday, that its been running incorrectly and doubled the amount of used bytes... so users that are 40-50% of quota are appearing as 80-100% of quota.
We'll make the change and no further users should receive this email incorrectly after the weekend.
(I'll try and get it stopped and reconfigured sooner than that of-course, but I just give that timeframe as that's the latest I expect all the updates to take to apply.)
Many thanks for highlighting here and saving other users the pain!
Why am I getting a Dropbox almost full email? It even says it won't save any new changes. Is this spam? I am using less than half of my Dropbox space.
- Daphne
Dropbox Staff
Hey there Bob S.15, thanks for reaching out to us with this!
Just as a side note, I've merged your post here as it pertains to the issue described here and so I can point you to the accepted solution here. It seems we had a technical issue and Ross has explained this in a bit more detail.
Sorry for any confusion caused by this and let me know if you have any other questions.
Thanks!
Same here, I'm only using 45% of my space but I got that same email. I assume this is Dropbox's latest push to get rid of non-business users. If so, I'm more than willing to leave. I have been thinking about dumping dropbox because I already have space on Onedrive and Amazon Drive for less money.
Gunso wrote:Same here, I'm only using 45% of my space but I got that same email. I assume this is Dropbox's latest push to get rid of non-business users. If so, I'm more than willing to leave. I have been thinking about dumping dropbox because I already have space on Onedrive and Amazon Drive for less money.
@Gunso The cause of these emails was solved several hours ago, click "Solved! Go to solution", this link is clearly displayed throughout this topic
Mark_UK wrote:@Gunso The cause of these emails was solved several hours ago, click "Solved! Go to solution", this link is clearly displayed throughout this topic
The message that I replied to that had not yet been merged into this thread with the answer when I hit reply. Had I not read the community a bit more, I would have closed my account already. I bet there are many others that received the email and simply said to themselves "well, if 45% usage is too much, I'm leaving" without looking into it further. There hasn't been a retraction email sent out, so Dropbox shouldn't consider the issue resolved.
