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Forum Discussion
Your plan and billing information are managed externally
I am trying to subscribe to a plan, and I get this message instead of being able to sign up: Your plan and billing information are managed externally
Hey everyone.
Even though this issue should be resolved, please try upgrading again through a different browser or a private browsing window.
If the issue persists, please let us know.
I have the same problem.
I was previously in a plus subscription and I accidentally canceled it.
Now I can't resubscribe it.
Dropbox always says: Your plan and billing information are managed externally.
Me another one with the same issue
Impossible to update subscription once payment year is over and gone back to basic plan
