You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
Your plan and billing information are managed externally
I am trying to subscribe to a plan, and I get this message instead of being able to sign up: Your plan and billing information are managed externally
Hey everyone.
Even though this issue should be resolved, please try upgrading again through a different browser or a private browsing window.
If the issue persists, please let us know.
Same issue. Tried different browsers and private browser
This is getting to be a huge problem for my business. My drop box is not syncing and I cannot resolve it. When will drop box have a solution. I am happy to pay for the upgrade/renewal but it will not let me and there does not seem to be a work around. I never got any messages that this was happening, no notice that I was running out of storage or I had to renew. Nothing.
- Megan
Dropbox Staff
Hey all, thanks for notifying us about this!
We are aware of an issue affecting Checkout on Dropbox.com and our Engineers are working to fix this. Thank you for your patience!
