You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

fstoolcorp's avatar
fstoolcorp
Helpful | Level 6
3 years ago

Your plan and billing information are managed externally

I am trying to subscribe to a plan, and I get this message instead of being able to sign up:   Your plan and billing information are managed externally    
Billing
Payments
Plans
upgrades
  • Hannah's avatar
    Hannah
    3 years ago

    Hey everyone.

     

    Even though this issue should be resolved, please try upgrading again through a different browser or a private browsing window.

     

    If the issue persists, please let us know.

Dave's avatar
Dave
Icon for Dropbox Staff rankDropbox Staff

Hey all, 

 

Our Engineers are actively looking into the issue at hand, and we will reach out as soon as it’s resolved. 

 

Thank you, 

 

Dave

fstoolcorp's avatar
fstoolcorp
Helpful | Level 6
3 years ago

So it was an issue on your side.  Hopefully it doesn't come up again.

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