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Forum Discussion
Your plan and billing information are managed externally
I am trying to subscribe to a plan, and I get this message instead of being able to sign up: Your plan and billing information are managed externally
Hey everyone.
Even though this issue should be resolved, please try upgrading again through a different browser or a private browsing window.
If the issue persists, please let us know.
So did they have to fix something on their end for you to finally be able to upgrade?
I was able to fix this by Upgrading through the Dropbox iPhone App. I believe that the iTunes/Apple Store is what managed my account externally.
