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Forum Discussion
Your plan and billing information are managed externally
I am trying to subscribe to a plan, and I get this message instead of being able to sign up: Your plan and billing information are managed externally
Hey everyone.
Even though this issue should be resolved, please try upgrading again through a different browser or a private browsing window.
If the issue persists, please let us know.
I somehow have more files than the space that i have. My files cannot therefore synchronize and i can't uppload any other files. I tried to buy more space, but i get the message that" payment should be handled externally" not from inside the account. I tried with apple pay, but i stil get the same message in my account. Apple account is charged but i see no upgrade
