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Forum Discussion

Megabyte's avatar
Megabyte
Explorer | Level 3
5 years ago

Can I disable 2FA on my account?

I have been using Dropbox without 2FA for years but my iPhone had to be restored and I am now not able to use Dropbox unless I use 2FA. The problem I have with Two-factor is that I do a lot of trav...
Account Access
Account Settings
Security
  • Daphne's avatar
    Daphne
    5 years ago

    Thanks for the additional info Megabyte!

    If you created your Dropbox account through the "Sign in with Apple" option, then you can create a Dropbox password for your account from your account settings page here.

    Setting a Dropbox password will allow you to use either option to sign in. To use your Dropbox password, you would just sign in by entering your credentials under the "Sign in with..." options.

    Let me know if you have any other questions!

Megabyte's avatar
Megabyte
Explorer | Level 3

BTW, I am still connected to Dropbox on my Mac. It is just my iPhone that I am having a problem with

Daphne's avatar
Daphne
Icon for Dropbox Staff rankDropbox Staff
5 years ago

Thanks for the additional info Megabyte!

If you created your Dropbox account through the "Sign in with Apple" option, then you can create a Dropbox password for your account from your account settings page here.

Setting a Dropbox password will allow you to use either option to sign in. To use your Dropbox password, you would just sign in by entering your credentials under the "Sign in with..." options.

Let me know if you have any other questions!

  • Megabyte's avatar
    Megabyte
    Explorer | Level 3
    5 years ago

    You are a star!

    I was not able to click on sign in before, but it worked this time.

    Thank you so much

  • Daphne's avatar
    Daphne
    Icon for Dropbox Staff rankDropbox Staff
    5 years ago

    I'm glad to hear that Megabyte!

    If there's anything else that I can help out with, please feel free to get back to me here anytime. :grin:

    I hope you enjoy the rest of your week!

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