Can my branding affect transfer?

Question

Hello, I am an administrator of Dropbox Standard (Old Dropbox Business) with 3 users (432€/year).

Is there any possibility to set, without paying an extra, dropbox branding in transfer?

I apparently can customize dropbox branding, but not transfer.

This seams to me crazy :-)

Roga41 · Answer

Hi Tomcor,&nbsp;
If you click on this link : https://www.dropbox.com/transfer , do you see " Customize Design/Branding" on the top right corner? Like as shown in this screenshot :&nbsp;

Thank you.&nbsp;

Tomcor · Answer

Hello Roga41,thx for your informations. I know that menu, but apparently i do not have access to my branding from there. Just standard settings available there.See the screenshot for "standard" file sharing:https://www.dropbox.com/scl/fi/q4irpg2734ijrzyhwmnf3/dropbox_01.png?rlkey=86er2tbatjladqwp9qz1okxjx&amp;dl=0And the screenshot for file transfer (with standard dropbox background and no branding logo)https://www.dropbox.com/t/mNzQ9pjInuDXNJJo&nbsp;

Mark · Answer

It should be available based upon this: https://help.dropbox.com/share/branded-sharing
If not maybe a message to Support?&nbsp;

Tomcor · Answer

That's exactly what i did. I contacted support to check it.Thx.

Roga41 · Answer

Hi Tomcor,&nbsp;
I believe it is no longer available in Dropbox Standard Plans 5TB because we already have an upgraded version of Dropbox Standard which is the Dropbox Business plan, that has the same pricing with Standard Plan but with added features, like the shared space is already 9TB ( 3TB per license) , and includes unlimited Dropbox signature requests, and many more, including the branded transfer. You might want to switch or update your plan to the Dropbox Business plan. You can either seek assistance with your Phone Support if you need guidance on how to update it to the Business plan. I just checked the "customize design" feature and they are available on Dropbox Business Plans.&nbsp; Hope this helps.&nbsp;

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