You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

mmoreno2024's avatar
mmoreno2024
Explorer | Level 3
6 months ago

Can you merge accounts with the same subscription?

Hello, can anyone do this if it is possible?

 

We have around 7 accounts with the same subscription, each one has information from different departments of the institution which we want to manage by a main account and manage permissions so that users have access only to the information required by each of them.

 

Greetings.

  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff

    Hi mmoreno2024, thanks for messaging the Community!

     

    Currently, it isn't possible to merge Dropbox accounts together into a single account.

     

    If you have any further queries, feel free to message back.

About Settings and Preferences

The Dropbox Community is here to help if you have questions about your account settings and preferences. Learn and share advice with members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!