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yaneevt's avatar
yaneevt
Explorer | Level 4
2 years ago

"Can't import photos from this device" pop up: add "don't show this again" checkbox

this request is due to a nuisance:
i use dropbox to backup the pix from my phone.
this popup appears every time i connect the phone to the computer, while the phone is locked.

sometimes this pop up appress again a few minutes later for no apparent reason or trigger.


connecting my phone might mean i just want it charged, i don't always require an immediate file transfer.

the pop up is intrusive and stays on top of everything else.

this pop up has no easy closing button (just the system's red dot), and the only options suggested are to "Get mobile app" (which i have, so who's dumb now?!) and "Why dropbox can't import" which leads to your website.
but I KNOW ALL THAT, AND I SIMPLY DON'T NEED MY PHOTOS IMPORTED RIGHT NOW.
i really do not need this annoying pop up screen.

customer support has led me here.
please consider letting me dismiss this pop up forever.

 

love and peace,

yaneev

  • yaneevt's avatar
    yaneevt
    Explorer | Level 4

    cool, so i didn't get actual help, but two years later i'm getting all those email notifications regarding all kinds of badges i won with this miserable complaint.
    great customer support, dropbox!

  • Walter's avatar
    Walter
    Icon for Dropbox Staff rankDropbox Staff

    Hey yaneevt, thanks for taking the time to share your thoughts on this with us.

     

    Your feedback has been logged in our system, but please let us know if you have anything else to add.

     

    Thanks!