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Forum Discussion
Confused about my account email and access on desktop
I've been using Dropbox for years through one email address. I recently closed the business connected to this email so (I thought) I changed the email associated with my Dropbox to a new address. N...
Think I've sorted it now. My files had not syncd to my PC but I have come across the step I needed to complete. Thank you
Jay
Dropbox Staff
Dropbox StaffYes that's I can access this page, I can see the correct email is showing as my personal email (and change if necessary) and I can see all the correct files and folders on the left hand side.
- Jay
Does it have the old business email address that you no longer use?
Are you able to change it to another email address that you have access to, one which isn't already associated with a Dropbox account?
- Jay
Thanks for the update, could you let us know what you found so that it might help other users with similar questions?
