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Forum Discussion
Dropbox Login Not Working in Google Chrome
Hi,
Since yesterday I could not log in using Google Chrome, however I can access it using Internet Explorer from the same desktop. Its look like the "Sign In" buttom is disabled in Google Chro...
Hey Trophies - sorry to hear that!
Does this persist on other browsers? Are you by any chance already logged into your Dropbox account? If so, try finding your avatar on the top right corner and you'll be able to see if that is the case.
Let me know what you find and we'll take it from there. Thank you!
Hi Xaier. I was wondering if you had any success with your sign in. I am still trying and just keep getting www.dropbox.com/h which has no sign in at all on this webpage.
- Walter
Dropbox Staff
Hey Trophies - sorry to hear that!
Does this persist on other browsers? Are you by any chance already logged into your Dropbox account? If so, try finding your avatar on the top right corner and you'll be able to see if that is the case.
Let me know what you find and we'll take it from there. Thank you!
Hi Walt
I can get to my dropbox in Microsoft Edge ok, but not in Chrome.
When I type in "www.dropbox.com" the chrome browser delivers "www.dropbox.com/h.
This appears to be a page to get started and has no sign in facility that I can see.
Dave
- Walter
Can you please send me a screenshot of this page Dave (Trophies)? Does this persist on an incognito window? If I had to guess, I'd say that you are already logged into your account on your Chrome browser since the behavior you mention would be justified only if you were to be re-directed to your own account's homepage.
I hope this helps clear things up and let me know what you find. Thanks!
