Learn how to make the most out of the Dropbox Community here 💙!
Forum Discussion
Solved
Dropbox Office and Personal Account ; How can I merge two accounts?
Hello all.
I have a problem now with my account in Dropbox. All started when my office included me on their plan to gain access to all files for which i used my personal email which was linked to m...
Megan
Dropbox Staff
Dropbox StaffHey ehazbiu1, did you have the chance to look through the steps both me, and Rich provided as to how you can go on about merging content between your accounts?
Do you have any questions?
@Megan, not yet because i have another question. Can i open this shared folder on the account which has a subscription (not the preferred email/account) and more free space, than move the files from the other (preferred account) to this folder? Than empty this account and delete it (preferred account) to free the email and replace this email in the not preferred account, without loosing the subscription and accessibility?? Sorry for the game of words.. but i do not have a phone number to call you guys and explain better.
Thank you
- Megan
Hi ehazbiu, is the shared folder you're talking about in the Basic, or Plus Dropbox account?
Can you also clarify, where your files are at the moment?
@Megan it is on the Plus Dropbox account
- Megan
Hey ehazbiu1, if the shared folder is in your Plus plan, and you wish to move it to the Basic one, you'd need to make sure there's enough space to host the folder there.
If on the other hand, you wish to move content from your Basic account, into the Plus one, that should also be great considering you have more free space there.
