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Room2's avatar
Room2
New member | Level 2
6 months ago
Solved

How to unlink an inactive Dropbox team account from my personal one

I have a business account that is inactive for over 1 year. The business has been shut down and the associated email is no longer available. I have the account password but i cant access without a code that is sent to the business email (email is inactive). I want to de-link this account from my personal account to be able to link other accounts. Can you please help me?

Account Settings
dropbox business
Multiple Accounts
  • Hannah's avatar
    Hannah
    6 months ago

    Hey @Room2, thanks for joining the Dropbox Community!

     

    You should be able to unlink your paired Dropbox accounts, by following the steps in this article.

     

    Let me know how it goes.

  • Hannah's avatar
    Hannah
    Icon for Dropbox Staff rankDropbox Staff
    6 months ago

    Hey @Room2, thanks for joining the Dropbox Community!

     

    You should be able to unlink your paired Dropbox accounts, by following the steps in this article.

     

    Let me know how it goes.

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