You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

vltnotification's avatar
vltnotification
New member | Level 2
6 months ago

Dropbox Vault notification asking for password, how can I stop it from appearing?

How can i turn off the vault notification?   We have a secure folder for a reason, i dont need dropbox having a pop up notification advertising the vault and it needing a password. My kids use th...
  • Jay's avatar
    6 months ago

    Hi vltnotification, thanks for bringing this to our attention.

     

    Currently, there isn't a method to disable the prompt for the Dropbox Vault password.

     

    The only way to hide the Vault would be to delete it entirely.

     

    We appreciate the feedback on this matter and take all comments into consideration when improving the Dropbox site and services.

About Settings and Preferences

The Dropbox Community is here to help if you have questions about your account settings and preferences. Learn and share advice with members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!