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Forum Discussion
Email notification settings are ignored
Why do i get spam emails from dropbox? My email settings are off for any emails (news).
Hannah
Dropbox Staff
Dropbox StaffHey angusm, thanks for bringing this to our attention.
Can you please let us know which email address this email came from?
Is the address one of the official Dropbox ones?
Keep me posted.
Thanks for your reply.
The 'From' line of the message says that it's coming from "no-reply@em-s.dropbox.com" .
The message is signed using DKIM for that address, and it's sent through the 'mailgun.org' mailing service.
- Nancy
Hey angusm!
Can you also upload couple of screenshots of the emails you keep receiving from Dropbox? That’ll help me assist you further.
Just make sure your email address isn’t showing on any of these screenshots, due to security reasons.
I get a huge number of emails (and spam phone calls) daily. Please pass on to DropBox that their contribution to this is not appreciated! It takes a considerable amount of time to weed out the crap from the legitimate. My phone and email are PERSONAL, not a public billboard for DropBox or anyone else's use!
Here's the most recent example (I deleted the earlier one).
This mail was sent to the address associated with my Dropbox account (not visible in the screenshot, as I edited it out).
