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Forum Discussion

GennadyKarasev's avatar
GennadyKarasev
Helpful | Level 5
2 years ago

Email notification settings are ignored

Why do i get spam emails from dropbox? My email settings are off for any emails (news).     
emails
Notifications
  • Walter's avatar
    Walter
    2 years ago

    Hey Gostan, thanks for your patience while we were looking into this internally.

     

    We heard back from the team and this issue seems to be resolved now.

     

    Let us know if anything else comes up!

Gostan's avatar
Gostan
New member | Level 2

Hi Hannah!

I have just received a promo email from Dropbox. FYI all my marketing email options have been left unchecked for years.

 

Here is the email:

 

and here is notification options in my account:

What can I do to make these settings stick?

 

Thanks!

Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff
2 years ago

Hey Gostan, thanks for your patience while we were looking into this internally.

 

We heard back from the team and this issue seems to be resolved now.

 

Let us know if anything else comes up!

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