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VYV's avatar
VYV
Explorer | Level 3
16 days ago

Getting an error that email is taken when trying to change my email in the account settings

I was recently invited to join the team and, upon opening the provided link, I was prompted to create a new account due to having two accounts. I misunderstood the instructions and thought my exi...
Account Settings
Error Messages
Multiple Accounts
VYV's avatar
VYV
Explorer | Level 3

I have 3 acounts because i created by by mistake a 3rd one and transfer all my files there. I would like to delete this 3rd account but before transfer all my files back to old one.

Hannah's avatar
Hannah
Icon for Dropbox Staff rankDropbox Staff
15 days ago

Hey VYV, thanks for the update here.

 

There's no automatic way to transfer files from one account to the other.

 

You can either share the files in the 3rd account with the preferred one, or download them from the 3rd account and then upload them to the preferred one.

 

I hope this helps, but let me know if you have more questions.

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