We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.
Forum Discussion
Xrated666
2 years agoHelpful | Level 6
How do I end "Background items Added" Notification and/or Process?
I uninstalled Dropbox but keep getting this annoying notification on my mac that Dropbox is adding items that can run in the background even though the app is deleted and it is disabled in the appropriate setting. How do I get this to end once and for all? Thanks!
I might have discovered a possible fix. Deleted the files as instructed in screenshot, emptied trash then restarted my mac and haven't had the problem or that pesky notification yet. 🤞
 
- MarkSuper User II
I think this is a bug in Apple Ventura OS actually as I'm getting it for lots of different apps at the moment. It started when I updated to 13.1
- johnsheffernan99Helpful | Level 5
Having the same issue after I tried to cut down on the number of background apps on my Mac running Ventura 13.1. But even turning them back on still getting 2-3x messages on startup.
 
- Xrated666Helpful | Level 6
It really sucks lol.
- johnsheffernan99Helpful | Level 5
In trying to get rid of some Dropbox error messages on startup (see below), I managed to mess up my dropbox setup and now it won't start. See error log even more below. I reinstalled app from download.
Any help appreciated.
John
 
bn.BUILD_KEY: Dropboxbn.VERSION: 163.4.5456bn.constants.WINDOWS_SHELL_EXT_VERSION: 57bn.is_frozen: Truemachine_id: c063ef3d-8d69-5445-9c18-9f52389f11f9pid: 1039ppid: 1uid: 502user_info: pwd.struct_passwd(pw_name='johnheffernan', pw_passwd='********', pw_uid=502, pw_gid=20, pw_gecos='John Heffernan', pw_dir='/Users/johnheffernan', pw_shell='/bin/bash')effective_user_info: pwd.struct_passwd(pw_name='johnheffernan', pw_passwd='********', pw_uid=502, pw_gid=20, pw_gecos='John Heffernan', pw_dir='/Users/johnheffernan', pw_shell='/bin/bash')euid: 502gid: 20egid: 20group_info: grp.struct_group(gr_name='staff', gr_passwd='*', gr_gid=20, gr_mem=['root', 'johnheffernan', '_nsurlstoraged'])effective_group_info: grp.struct_group(gr_name='staff', gr_passwd='*', gr_gid=20, gr_mem=['root', 'johnheffernan', '_nsurlstoraged'])DYLD_LIBRARY_PATH: Nonecwd: '/'real_path='/'mode=0o40755 uid=0 gid=0parent mode=0o40755 uid=0 gid=0HOME: '/Users/johnheffernan'appdata: '/Users/johnheffernan/.dropbox/instance1'real_path='/Users/johnheffernan/.dropbox/instance1'mode=0o40700 uid=502 gid=20parent mode=0o40700 uid=502 gid=20dropbox_path: '/Users/johnheffernan/Library/CloudStorage/Dropbox'real_path='/Users/johnheffernan/Library/CloudStorage/Dropbox'mode=0o40755 uid=502 gid=20parent mode=0o40755 uid=502 gid=20sys_executable: '/Applications/Dropbox.app/Contents/MacOS/Dropbox'real_path='/Applications/Dropbox.app/Contents/MacOS/Dropbox'mode=0o100755 uid=502 gid=20parent mode=0o40755 uid=502 gid=20trace.__file__: '/Applications/Dropbox.app/Contents/Resources/python-packages.zip/dropbox/client/ui/common/boot_error.pyc'real_path='/Applications/Dropbox.app/Contents/Resources/python-packages.zip/dropbox/client/ui/common/boot_error.pyc'not foundparent not foundtempdir: '/var/folders/0z/wf0s01md3yd_lc2vy_m4t_vh0000gp/T'real_path='/private/var/folders/0z/wf0s01md3yd_lc2vy_m4t_vh0000gp/T'mode=0o40700 uid=502 gid=20parent mode=0o40755 uid=502 gid=20Traceback (most recent call last):File "dropbox/client/main.pyc", line 5165, in _setup_root_for_accountFile "dropbox/sync_root/helpers.pyc", line 467, in get_root_for_accountFile "dropbox/foundation/futures/basic.pyc", line 853, in resultFile "dropbox/sync_root/handlers/macos/file_provider.pyc", line 121, in set_result_or_convert_exceptiondropbox.mac.internal.MacError: [Errno -2001] Error Domain=NSFileProviderErrorDomain Code=-2001 "No valid file provider found with identifier ‘com.getdropbox.dropbox.fileprovider/a3368d78-5ea7-42b7-9c24-4513fa6fef58‘." UserInfo={NSLocalizedDescription=No valid file provider found with identifier ‘com.getdropbox.dropbox.fileprovider/a3368d78-5ea7-42b7-9c24-4513fa6fef58‘.}- johnsheffernan99Helpful | Level 5
Update - I did do an advanced reinstall and got dropbox working again. Same annoying Background Items Added messages but at least it's working.
John
- KennethYimNew member | Level 2
This worked!
Open up the Mac dropdown.
- Xrated666Helpful | Level 6
I might have discovered a possible fix. Deleted the files as instructed in screenshot, emptied trash then restarted my mac and haven't had the problem or that pesky notification yet. 🤞
 
- SimobystNew member | Level 2
I had this problem and a person on Apple Senior support helped me with it!
Write this into spotlight search:
~/Library/LaunchAgents
Then you simply delete the files that cause the notification issue.
You can alternatively install a cleaning program such as CleanMyMacX or Avast cleanup.
- BobDTANew member | Level 2
Thank you, thank you, thank you!!!!
- jamesatkinsExplorer | Level 4
I can't get rid of this relentless notification.
"Dropbox" added items that can run in the background. you can manage this in the Login items settings."
I go to Login items and dropbox starts at login - fine. But the notification just won't got away. This is since the latest update. 168.4.4802 on Ventura 13.2.1
I get this several times per work session. I've turned 'notifications' off for dropbox too.
I'd like to return to the previous version please -- this version is terrible. Dropbox customer for nearly 10 years.- HannahDropbox Staff
Hey jamesatkins, thanks for bringing this to our attention.
It's not actually possible or supported to go back to a previous version of the Dropbox app, but we do appreciate your feedback.
What's the app's current syncing status, if you hover over the Dropbox icon?
Let me know and we'll go from there.
- jamesatkinsExplorer | Level 4
files are up to date.
- HannahDropbox Staff
Thanks James.
I moved your post to this relevant thread. Can you take a look at the replies and solution above, to see if it helps?
- Xrated666Helpful | Level 6
Thanks so much you are very kind. I was able to finally get it solved using the instructions I had posted. No more annoying notifications. Best wishes!!!
About Settings and Preferences
The Dropbox Community is here to help if you have questions about your account settings and preferences. Learn and share advice with members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!