Learn how to make the most out of the Dropbox Community here 💙. 

Forum Discussion

anantkansal's avatar
anantkansal
New member | Level 2
5 months ago

How to reduce the number of licenses?

Hi,

 

I am on Dropbox for Business Advanced Plan with 84 users. Would like to reduce the number of users since our team has been laid off. How do I go about doing it. I am unable to do it using the Admin Console.

Account Settings
Offboarding
    • anantkansal's avatar
      anantkansal
      New member | Level 2
      5 months ago

      But earlier we used to do the addition or reduction of licenses from the Admin Console - Billing page. This is a very unfair policy for people who have been using Dropbox for many years and sign up for annual plans.

      • Hannah's avatar
        Hannah
        Icon for Dropbox Staff rankDropbox Staff
        5 months ago

        Hey anantkansal, you can still add or remove licenses from your admin console; can you let us know exactly what issue you're having with that?

About Settings and Preferences

The Dropbox Community is here to help if you have questions about your account settings and preferences. Learn and share advice with members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!