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Forum Discussion

Joel Poston Photography's avatar
Joel Poston Photography
Explorer | Level 4
5 months ago

How to turn off continuous requests to update app?

How do you stop the requests.  I have clicked the update tab several times but the requests keep coming.

desktop
Notifications
  • Megan's avatar
    Megan
    5 months ago

    Hey @Joel Poston Photography, have you changed the UAC settings on your machine to be more sensitive?

     

    Did you try to update the Dropbox desktop application manually using this link?

     

    • Jay's avatar
      Jay
      Icon for Dropbox Staff rankDropbox Staff
      9 days ago

      Hi Tom OD, the link is to reinstall the Dropbox desktop application which can be found here.

  • alice_dropbox's avatar
    alice_dropbox
    Icon for Dropbox Product Manager rankDropbox Product Manager
    4 months ago

    Hi Joel!

    My name is Alice and I'm a product manager working on notifications at Dropbox. We would love to chat with you more on this topic because we think your experience can help us improve notifications at Dropbox. We are hoping to schedule a 30-minute video session via Zoom video-conferencing next week! If you’re interested in speaking with our team, take our short survey so we can learn a bit more about you. A member of our team will review your answers and contact you directly if you’re a fit for our study.
     
    If you are selected, you will receive a $50 virtual gift card of choice (Amazon, Bank Deposit, Charity donation, etc.) upon completion as a thank you for their time.
     
    Please note, space is limited and not everyone who applies will be selected.
  • Megan's avatar
    Megan
    Icon for Dropbox Staff rankDropbox Staff
    5 months ago

    Hey @Joel Poston Photography, let's jump right into this! 

     

    Would you mind sending over a screenshot of the notification you're referring to, in order for me to have a visual? 

     

    Also, what is the OS of your current device? 

     

    Let me know more!

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