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I am unable to update my email address because the link from Dropbox does not arrive.
I am unable to update my email address because the link from Drop Box does not arrive.
I have checked the Spam folders.
I have tested that the email address receives from other senders.
Drop Bo...
Hello Walter Thank you for your reply. Unfortunately, the issue is still not resolved.
I have logged into my DropBox Account on 3 browsers:
- Safari
- Chrome
- Firefox
Using each one in the Account settings UI it says there is an email change pending. It shows the email address I inputted to update to yesterday.
In each browser when I click on the link to update the address to send a confirmation mail, no mail arrives at the new address.
The only messages I have received from Dropbox are notifications that someone (me) has logged into my account (with details or location, browser etc.)
But the emails to update to email address are not arriving. Nothing.
Please , couldn't someone kindly send me manually an email to update my account or direct me to some kind of human support service that can change the address for me?
This experience is the most vexing and unbelievably unreliable I have encountered this entire week updating my details on 100+ websites.
How will this issue be resolved?
Thank you for any further suggestions.
EDIT: And I have just received another superfluous message from Drop Box congratulating on me in having participated in a Support Forum. It really takes the cake.
