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Mike95's avatar
Mike95
New member | Level 2
9 months ago

I can't delete one of my two Dropbox accounts - my password is incorrect

I apparently have 2 dropbox accounts r¡through 2 different email accounts, one is being charged 18+€/month and the other I want to close. I'm not very good with IT and rather than getting closer to sorting this out I now find that my password is incorrect. 

Account Access
Account Settings
Multiple Accounts
Passwords
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  • Nancy's avatar
    Nancy
    Icon for Dropbox Staff rankDropbox Staff
    9 months ago

    Hey Mike95, thanks for posting this here. 

     

    To clarify, the Dropbox account that you wish to delete, is it on a paid plan as well, or is it free? 

     

    Do you have access to the email address that’s linked to it? 

     

    Let me know, and we can take a look into this.

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