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natasha123's avatar
natasha123
Explorer | Level 4
2 years ago

I get notified when anyone does anything

I get a notification anytime someone in a shared folder opens a file, comments to someone else or anything. I get so many notifications that I miss ones that are actually intended for me.  I don't ...
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Notifications
Hannah's avatar
Hannah
Icon for Dropbox Staff rankDropbox Staff

Hey natasha123, happy Monday!

 

You should be able to choose what kind of notifications you get on your Dropbox icon, by following the steps here.

 

If you need anything else, please let us know.

natasha123's avatar
natasha123
Explorer | Level 4
2 years ago

Hi,

 

Thanks for the reply, but I do not see any options in notifications to select Only received notifications if I am personally tagged. I receive a notification if anyone does something in a folder a created. My team members however only receive a notification when they are personally tagged. 

  • Walter's avatar
    Walter
    Icon for Dropbox Staff rankDropbox Staff
    2 years ago

    Hey natasha123, sorry to jump in here, but could you clarify if you're referring to email notifications, notifications on the website or in-app notifications perhaps?

     

    Also, are you part of a team account or are you using an individual one? 

     

    Do you happen to be following the mentioned shared folder by any chance?

    • natasha123's avatar
      natasha123
      Explorer | Level 4
      2 years ago

      Hi Walter!

       

      I get notified by email, and by notifications on the web and app anytime anyone does anything in the DB folders that I have created. It is a team account. I don't know if I am following the shared folder. How do I check that?

       

      thanks!

      • Megan's avatar
        Megan
        Icon for Dropbox Staff rankDropbox Staff
        2 years ago

        Hi natasha123, can you try to change your notification preferences by following these steps:

         

        Sign in to dropbox.com.
        Hover over the folder you’d like to change notification preferences for, and click the “…” (ellipsis).
        Click Following.
        Click Manage options.
        Choose which actions you’d like to be notified about and how often you’d like to receive notifications.
        Click Confirm.

         

        If you follow the same steps, and click the three dots ... you can also see the options Following and then Unfollow, if you wish to unfollow the folder. 

         

        Let's try that for now, and see if the behavior changes, or remains the same. 

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