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Forum Discussion

konocti-view's avatar
konocti-view
New member | Level 2
3 years ago

incorrect email address on account

I tried to share a file and my email address could not be verified. I found that it is not entered correctly in the account. Seems easy to edit but I have to verify the email address before changing ...
Account Settings
SL10's avatar
SL10
Explorer | Level 3

Wondering if anyone can help I am trying to change my email address but I never get the email to verify the change is there another way to verify the change? I have checked my spam folder just FYI

Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff
2 years ago

Hi SL10, welcome to our Community! 

 

Have you ensured that no-reply@dropbox.com is not blocked? You can also add no-reply@dropbox.com to your address book and request another email, have you tried that?

 

Keep me posted!

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