You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

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Bawlzofglory's avatar
Bawlzofglory
Explorer | Level 4
4 years ago

My account got disabled

 Hello! I've been using dropbox for almost a year now. But just 5 days ago, my account got locked, i've never received any mail of this whatsoever. I've tried contacting support but i haven't rece...
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Maikel2111's avatar
Maikel2111
New member | Level 2

Hello,

 

can somebody please tell me why my account has been disabled after i paid for subscription a month ago?

Rich's avatar
Rich
Icon for Super User II rankSuper User II
7 months ago
Maikel2111 wrote:

can somebody please tell me why my account has been disabled after i paid for subscription a month ago?

You'll need to contact Dropbox Support directly. Visit the Support page while you're NOT signed in to a Dropbox account, including these forums, and you'll see an option for sign in issues. It's best to use an Incognito or Private browsing session to make sure you're not signed in.

 

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