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Forum Discussion
elhdesigner
2 years agoHelpful | Level 5
Not receiving 6 digit verification code
I have been trying to access my dropbox account for the past month and have not received any 6 digit access code emails or any password reset emails, or for that matter any emails from Dropbox. I pay...
- 2 years ago
Hey Jay,
I had previously added the no-reply@dropbox.com email to my contacts and that did not solve the problem. I was able to pull out my old computer, thankfully, and the code was being sent as a notification and not as an email. So I am in now but if I had not been able to resurrect my computer from the dead things would still be a problem!
NHT
Explorer | Level 4
I have been trying to access my dropbox and have not received any 6 digit access code email.
I had previously added the no-reply@dropbox.com email to my contacts and that did not solve the problem.
Need help, please.
Thanks.
bgbogabi
2 years agoNew member | Level 2
I have the exact same problem. No emails received. I’m finding it hard that there is no one to actually talk to about any issues.
- Hannah2 years agoDropbox Staff
Sorry to see that you're having this issue, bgbogabi.
Can you check Sam's solution on this thread, to see if the info there helps you?
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