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Forum Discussion
Not receiving 6 digit verification code
I have been trying to access my dropbox account for the past month and have not received any 6 digit access code emails or any password reset emails, or for that matter any emails from Dropbox. I pay...
Hey Jay,
I had previously added the no-reply@dropbox.com email to my contacts and that did not solve the problem. I was able to pull out my old computer, thankfully, and the code was being sent as a notification and not as an email. So I am in now but if I had not been able to resurrect my computer from the dead things would still be a problem!
I am trying to install my dropbox account/files sync on a new PC and have not received any 6 digit access code email. I added the no-reply@dropbox.com email to my contacts and that did not solve the problem.
Can you please assist?
I finally got a security code via my phone, not by email as it told me to expect. But when I enter it, it generates a message at the top of the page "There was a problem completing this request." So I'm still dead in the water here, unable to set up my new computer with my dropbox files. Please assist!
