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Forum Discussion

SueSi's avatar
SueSi
New member | Level 2
8 months ago

Confused about my account email and access on desktop

I've been using Dropbox for years through one email address.  I recently closed the business connected to this email so (I thought) I changed the email associated with my Dropbox to a new address.  N...
Account Settings
emails
  • SueSi1's avatar
    SueSi1
    8 months ago

    Think I've sorted it now.  My files had not syncd to my PC but I have come across the step I needed to complete. Thank you

SueSi1's avatar
SueSi1
Helpful | Level 5

When you ask 'does it have the old business email'  are you referring to my PC or Dropbox account?

SueSi1's avatar
SueSi1
Helpful | Level 5
8 months ago

Think I've sorted it now.  My files had not syncd to my PC but I have come across the step I needed to complete. Thank you

  • T_theresa_A's avatar
    T_theresa_A
    Icon for Community Manager rankCommunity Manager
    2 months ago

    Hi SueSi1 

     

    I'm Theresa, one of the Community Managers here at Dropbox. I noticed that our amazing Jay assisted you with resolving your issue back in April, which is just great to hear!
     
    I'm curious to know how things have been going with Dropbox since then. I always enjoy learning how people use Dropbox in their daily routines. If you're open to sharing, I'd love to hear how you've been using it... whether it's for storing photos, schoolwork, or something else entirely. You never know, we might even have some useful tips to share with you.
     
    Looking forward to hearing from you, 
     
    T 😺(Dropbox Community Manager)

     

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