We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

Jay_Box's avatar
Jay_Box
New member | Level 2
3 years ago

record of all recent activity

A hacker called Xfinity and was able to trick the agent into replace my phone. They then reset the password and gained access to my email. Next they successfully reset the password on dropbox. I have evidence of this... the confirmation email from dropbox "You've successfully reset your Dropbox password" was received at 2:48p ET yesterday.  So, I know for sure I had a hacker surfing my files and folders. My bad for not having 2FA turned on and worse for having a 2020 tax return folder with a bunch of docs for a CPA. **bleep**. 

 

I'd like to know if there's a detailed log of events that happened on my account? Did they download files, link to a device, view certain files, etc. 

 

When I go into the Activity window I see nothing from this intruder. I see my wife deleting files and me deleting some stuff from May 3rd, but nothing in between. I think it's very unlikely that the hacker gained access to my account and did nothing. Can I know for certain based on log files from my account? 

About Settings and Preferences

The Dropbox Community is here to help if you have questions about your account settings and preferences. Learn and share advice with members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!