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alessandrowei's avatar
alessandrowei
New member | Level 2
17 days ago

Team activity no longer shows up on desktop app on Windows 10 and 11

I used to see all the team activity in my desktop app but now it wont show up. I have tried Windows 10 and 11 computer and it appears to be same. The team activity does show up in my mobile app, so...
desktop
Windows
alessandrowei's avatar
alessandrowei
New member | Level 2

Hi Hannah,

Please see below.

It started about 2 months ago. I have tried to contact Dropbox via email but still have not got it resolved.

 

Hannah's avatar
Hannah
Icon for Dropbox Staff rankDropbox Staff
17 days ago

Thanks for that, Alessandro.

If you reached out to our support team, can you give us your ticket number, so we can take a look?

  • alessandrowei's avatar
    alessandrowei
    New member | Level 2
    17 days ago

    Ticket #24267411, thanks.

    • Nancy's avatar
      Nancy
      Icon for Dropbox Staff rankDropbox Staff
      16 days ago

      Thanks for the ticket number, alessandrowei! I can see that the ticket has been automatically closed due to inactivity. 

      If you find the email again in your email address, can you try to reply to it? This way, a new ticket should be logged with a new ticket number.

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