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Forum Discussion
Unknown "Dropbox Transfer" pop-up notification
Out of the blue, we got a popup notice "Dropbox Transfer". and "Your Transfer 555 MB out of 100 MB"
Below that, it lists two messages:
1- This transfer is over the size limit. Send up to 100 GB with the Professional plan.
2- Can't add empty files. Under this heading, it lists two files under \Desktop\Security & Utilities\Lost & Found\OICE_....
I have no idea where this came from. We are not aware of how these "transfers" got initiated. I can still view the contents of my Dropbox via the File Manager, but the app will not open. I logged into my Dropbox account online. I don't see any large transfers, and we are well under the 2.25GB limit.
What the heck??
Hey pamikkelsen, thanks for reaching out to the Dropbox Community.
This sounds like you or someone using your computer, tried to create a Dropbox Transfer.
Dropbox Transfer is a way of sharing files with others and it has a 100 MB size limit for Basic free accounts, meaning, you can send up to 100 MB of files.
From the "Your Transfer 555 MB out of 100 MB" message, I understand that whoever did this, tried to add more files to the Transfer, than the size limit allows, so the Transfer wasn't even created.
I think you're good to ignore this, but if you want to check your Transfers, you can take a look at this page.
I hope this helps, but let me know if you have other questions!
- Hannah
Dropbox Staff
Hey pamikkelsen, thanks for reaching out to the Dropbox Community.
This sounds like you or someone using your computer, tried to create a Dropbox Transfer.
Dropbox Transfer is a way of sharing files with others and it has a 100 MB size limit for Basic free accounts, meaning, you can send up to 100 MB of files.
From the "Your Transfer 555 MB out of 100 MB" message, I understand that whoever did this, tried to add more files to the Transfer, than the size limit allows, so the Transfer wasn't even created.
I think you're good to ignore this, but if you want to check your Transfers, you can take a look at this page.
I hope this helps, but let me know if you have other questions!
Thank you! There are only two of us here. I know I didn't create a transfer and if my husband did, it was by accident. I checked the link you provided and there are no transfers there.
Thank again...
- Hannah
Not a problem, Pam!
If you need anything else, let me know.
Have a great week ahead!
