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chawke's avatar
chawke
Explorer | Level 3
2 years ago

Unsolicited marketing email

I've been continuing to receive marketing emails from Dropbox at no-reply@em-s.dropbox.com although my marketing email settings are disabled. The last 4 marketing email subjects were "Top 4 tips to...
emails
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Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff
2 years ago

Hi chawke, thanks for bringing this to our attention.

 

At the bottom of the emails, there should be an option to unsubscribe from receiving any more of this information. 

 

Clicking that should prevent these messages from getting through.

 

If you need any further assistance, please let me know.

anonymous's avatar
anonymous
2 years ago

I'm also having this problem. emails being received from dropbox when i have all options unchecked and cannot find any setting telling me otherwise

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