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Forum Discussion
Users don't get notified, when files are shared with them
Dropbox doesn't notify to their users, when his/her members are sharing the files
- Nancy
Dropbox Staff
Hey Abhifoo! Hope you’re doing well.
Can you clarify a few things for me first?
For example, are you sharing files with another user, and they’re not receiving a Dropbox email to let them accept and add the file/folder to their Dropbox account?
Are you referring to another kind of notification perhaps?
Also, is this happening for all users you’re sharing files with? Can you send me a screenshot of what you see on your Notifications tab here and your Plan page here?
Ping me, when you’ve got more info.
