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Forum Discussion
Why was my account disabled?
Company account with email (quandinh@**** like email Dropbox of me) has been disabled from Saturday, July 11, 2020. Dropbox hasn't emailed notification? This account is used for business. Please h...
Hi toannguyen2020; thanks for joining our Community!
As we won't be able to help much with account specific inquiries through this platform, I'd suggest using an incognito window while NOT logged into any Dropbox account to contact our support team through this form so we can look further into this.
Let me know if you have any more questions.
i need help to restore to my account, i get a message that my account is "disabled' when i try to login ... i have been using my account regularly i have tried to reset password... does not work... i have sent many requests to support ( 4 tickets) but no response, requested help from dropbox twitter support....still no response and all have been done in incognito mode.. but absolutely no response ......this is really frustrating....if anyone can help..?!?!?!?
I tried logging in to my dropbox today and for some reason my account got disabled but I did not even get a reason for why this happened. I do not know what I did wrong as my dropbox only contains family pictures which doesn't go against TOS will there be any way for my account to be activated?
Si it seems the same thing is happening to a number of people, and none of us can get help from Dropbox Support? What on earth is the problem? Can one of the Moderators provide some advice?
