You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
Can't access email to get 6-digit code
I can login successfully, but needs me to check 6-digit code in email.
Before immigration, login dropbox never needs me to check 6-digit code in email.
After immigration, it needs me to check 6-digit code in email. (same computer)
My email account was disabled (long time no use and I forgot the password), I can't login to my email to check the 6-digit code.
I only want to login Dropbox without check email 6-digit code, so what can I do?
Thanks
My dropbox account is linked to my Microsoft hotmail account, which was recently compromised. Consequently my hotmail account was locked with no way for me to recover it. I have tried answering the Dropbox security questions (with the answers I remember) to bypass the 6-digit code, but have not been able to log in either.
- Mark
Super User II
Without access to the email it is unlikely you'll be able to do so I'm afraid - unless you have a device already logged in.
You need to go to www.dropbox.com/support while not logged in - even to here and ask for help. Try using an incognito window to make it easier.
