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Ja Man Java's avatar
Ja Man Java
Explorer | Level 3
2 years ago

Can't delete account set up with Google

I made an account via linking google account to Dropbox. I want to delete it but i cant. Why is that? Also if I delete my google account, does that mean my linked dropbox account also get deleted as well?

  • Nancy's avatar
    Nancy
    Icon for Dropbox Staff rankDropbox Staff

    Thanks for posting here, Ja Man Java

     

    What's happening exactly when trying to delete your Dropbox account? Are you being asked for a Dropbox password perhaps? 

     

    If yes, you can see here how to set one.

     

    In case your Google account gets deleted, this wouldn't delete your Dropbox account. However, you'd need to have the same password mentioned above, in order to log back in to Dropbox. 

     

    Let me know if you see something else, though.

    • cainwit's avatar
      cainwit
      New member | Level 2

      When I try to reset my password this is what I get: 

      The link to change my password isn't there. So I cant delete my account. 

       

    • Ja Man Java's avatar
      Ja Man Java
      Explorer | Level 3
      i have a google account. i made a dropbox account by simply linking the google accountvtobit. i want to delete the dropbox account but it wouldnt let me because i have to set a password but dropbox wouldnt let me set the password.
      • Nancy's avatar
        Nancy
        Icon for Dropbox Staff rankDropbox Staff

        Are you seeing any option saying “Send email” when trying to delete your Dropbox account? 

         

        If yes, you can click there to generate a new password for your Dropbox account and delete it afterwards. 

         

        Otherwise, please send me a screenshot of what you see.