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HipsHaps's avatar
HipsHaps
New member | Level 2
7 months ago
Solved

Claim pictures from deceased Father's account

Hi,   How do I contact dropbox about getting access to my deceased fathers many family photos? Is is really the case that there is no way to contact dropbox without paying a subscription? What ...
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  • Rich's avatar
    Rich
    7 months ago
    HipsHaps wrote:

    How do I contact dropbox about getting access to my deceased fathers many family photos?

    Refer to the following help article. When you go to the Support page as it instructs, make sure you're not signed in to any account, even these forums, and you'll see an option for not being able to sign in. It's best to use a private or Incognito window in your browser to make sure you're not signed in.

     

Rich's avatar
Rich
Icon for Super User II rankSuper User II
7 months ago
HipsHaps wrote:

How do I contact dropbox about getting access to my deceased fathers many family photos?

Refer to the following help article. When you go to the Support page as it instructs, make sure you're not signed in to any account, even these forums, and you'll see an option for not being able to sign in. It's best to use a private or Incognito window in your browser to make sure you're not signed in.

 

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