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Mahmoodalmoosawi2's avatar
Mahmoodalmoosawi2
Explorer | Level 3
2 years ago
Solved

Dropbox hung up when signing in from a new computer

Hello, I think it happened to me before, but I don't remember how it got fixed. I looked up the internet, but wasn't helpful. When I sign in from a brand new computer, it hangs around after writi...
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  • Mahmoodalmoosawi1's avatar
    Mahmoodalmoosawi1
    2 years ago

    @Walter

    I've just tried connecting to a new wifi  network and, after sometime, it finally proceeded! ask some security questions then finally was able to log in!! 

    I'm replying from my main account now 🙂
    Many thanks! 

Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff
2 years ago

Can you maybe try another WiFi network Mahmoodalmoosawi2?

 

Also, did you reboot your computer since you first noticed this? 

Mahmoodalmoosawi1's avatar
Mahmoodalmoosawi1
New member | Level 2
2 years ago

@Walter

I've just tried connecting to a new wifi  network and, after sometime, it finally proceeded! ask some security questions then finally was able to log in!! 

I'm replying from my main account now 🙂
Many thanks! 

  • Walter's avatar
    Walter
    Icon for Dropbox Staff rankDropbox Staff
    2 years ago

    Glad to hear it's sorted now and thanks for keeping us in the loop too Mahmoodalmoosawi1 - much appreciated.

     

    See you around the Community and take care!

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