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RCNET's avatar
RCNET
Explorer | Level 3
10 months ago

Emails from no-reply@dropbox.com

Questions about receiving an email "via dropbox" with a sender ID of no-reply@dropbox.com.   I received an email with a current "send" date and time with  instructions to open a pdf document, deli...
Security
Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff
10 months ago

Hi RCNET, thanks for messaging the Community!

 

It's possible that this was a shared file from Dropbox.

 

Another possibility is that this wasn't a genuine email. Could you attach a screenshot showing the email you received, while hiding any personal info, in order to determine this?

 

This will help me to assist further!

  • RCNET's avatar
    RCNET
    Explorer | Level 3
    10 months ago

    Hello Jay,

    Here are some images...

    #1.  The opened email.
    #2.  Clicking on the One Dive window to "get document"
    #3. Ending up in DropBox with a "shaded" screen and a sign in to my Microsoft acount, I suppose my email.
        BUT...when my acutal microsoft email account is entered...I get an error message as you can see that can not find that account.
    So... I went to another window and signed into my microsoft account and it works fine.

    • Hannah's avatar
      Hannah
      Icon for Dropbox Staff rankDropbox Staff
      10 months ago

      Thanks for this info, RCNET.

       

      Did you get a chance to reach out to this person, to see if they did share that file with you?

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