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Forum Discussion
Employee Compromised Account
I have an employee here that signed up for a free DropBox account with their work email. The account has been compromised and the MFA phone number has been changed, so even though I can get a passwor...
Helen,
Thank you for the reply. We have created a support case under their email address/account.
Support Ticket # 22951548
We got word this morning from some vendors and customers that the attacker send out new sharing links with malicious content (attachment that leads the user to credential phishing page).
Nancy
Dropbox Staff
Dropbox StaffSorry to jump in, jchamp_shlc. I've located your ticket in our system, and I've left an internal note to our team for you. They should get back to you as soon as possible.
We're having the same issue. Can someone please look at Ticket #24009553: DB: Account compromised
- Megan
Hi GDLaw, thanks for sharing your ticket number reference with me!
I was able to locate your ticket, and an agent will be with you shortly.
Thank you!
Thank you Megan. I think we got a response but the users email may have been compromised at the time. Is there anyway you can have the last response on the ticket sent again?
