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Forum Discussion

LauCar's avatar
LauCar
New member | Level 2
30 days ago

Error 500 doesn't let me access my Dropbox account

This occurred first after I saved a .js file and since then it keeps appearing on the screen so I don't have any access to my files and folders     I need to share one of my files (for w...
Account Access
Security
Web
Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff
30 days ago

Hi LauCar, thanks for bringing this to our attention.

 

Could you try switching browsers to see if this helps?

 

Otherwise, you can try using incognito/private browsing mode without any extensions running, clearing your cache and even resetting your browser entirely.

 

Let me know how it goes!

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