We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.
Forum Discussion
William Tolley
4 years agoNew member | Level 2
Forced to use single sign-on with university email address
I have had a paid account with Dropbox now for years and recently after moving to a different university for graduate school, I changed the email address to the one I use at the new university. This ...
- 4 years ago
Capitulated. I'm downloading and deleting everything and moving to another provider. Probably Box or self-hosted ownCloud.
Megan
Dropbox Staff
Hey William Tolley, welcome to our Community!
It sounds like your account is part of a Business team or has been invited to one.
Can you check on your account's plan and let me know?
Keep me posted, and we'll take it from there!
It sounds like your account is part of a Business team or has been invited to one.
Can you check on your account's plan and let me know?
Keep me posted, and we'll take it from there!
William Tolley
4 years agoNew member | Level 2
No, I can't because I can't log in without agreeing to make the university an admin. I believe that they have a business team or whatever, but my account was created over 8 years ago and is a paid plan. I don't understand how using an email address associated with them would suddenly restrict my access to storage that I pay for without giving them ability to see, modify, and delete everything.
- William Tolley4 years agoNew member | Level 2
Capitulated. I'm downloading and deleting everything and moving to another provider. Probably Box or self-hosted ownCloud.
- tomnoltoun2 years agoExplorer | Level 3
I did the same, there was no other choice. Especially when you had to register to read a new book. Also recently read heart of darkness essay, used https://studydriver.com/heart-of-darkness-essay/ for this. The book is wonderful and I had to use the university email. With others, registration simply did not work.
- Walter2 years agoDropbox Staff
Hi there tomnoltoun, sorry to jump in, but could you elaborate on the issue you're facing so that we can assist further?
About Security and Permissions
Start a discussion in the Dropbox Community forum to get help with your account security and permissions. Find support from Community members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!