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Forum Discussion
Free team disbanded by Dropbox
Hi Team,
Can someone please help with an email I received as below? Not sure what it all means
The ???? Limited team has been disbanded by Dropbox. Your team’s folders have been converted to sha...
Several years ago I was invited to try a 2-gig version of the Business Plan. I continued to use my original Personal Plan as well as the new Business Plan.
Several years later I started a new part-time job, where I convinced my boss and his secretary to become Dropbox subscribers.
Half a year later they were running out of space (because they never clean anything up or make archives on other media or devices. They signed up for a Family Plan for the three of us. The secretary is the admin for the Family Plan.
I put the business plan files in the family plan.
This evening I received a message that my business plan has been disbanded.
I can't get back into the Family Plan. I went through my old email and found the original invitation, but it's no good any more.
I can't remember very clearly which email address was the userID for what -- but I have some good guesses.
I think I need you guys to relink for a couple of days and give me instructions for getting back into the Family Plan. I only knew how to do that when using the linking feature.
HELP! If you email me directly, I can give you my two dropbox accounts, and the address for the admin of the family plan. PLEASE HELP!
Good morning from Thailand. I've received E-mail that inform me about my team has been disbanded . I have a few questions about this.
1.I've never received any warning e-mail from Dropbox before, there's 2 persons in my team that can access my account, so if i've received nothing, it's mean this warning email has been sent to another, right?
2.If i want to restore my team, what i should do for this? Thank you. My teams' name is Na Ha Thai.- Mark
Super User II
Multiple emails have been sent to every Team owner so not sure where they've gone. This has the info on it https://help.dropbox.com/teams-admins/team-member/free-teams-overview
And to reset up the Team you need to pay as a Business user from www.dropbox.com/plans OR just use Shared folders instead.
- Mark
I'm afraid there is no way now to relink the accounts. You need to log in to the account via the email you had or used - and without that there is no way to do it. Dropbox arent able to look up the records I'm afraid as they dont exist.
Have you tried searching emails for no-reply@dropbox.com ? Would somebody else on the Team have it?
