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Forum Discussion
Free team disbanded by Dropbox
Hi Team,
Can someone please help with an email I received as below? Not sure what it all means
The ???? Limited team has been disbanded by Dropbox. Your team’s folders have been converted to sha...
PLEASE PLEASE PLEASE - I RECEIVED NO NOTIFICATION THAT MY DROPBOX WAS BEING DELETED! IT WAS NOT A BUSINESS ACCOUNT IT WAS MY PRIVATE FAMILY PHOTOS - I DID NOT SET IT UP AS A TEAM, BUT CLEARLY IT WAS. IT HAS ALL MY CHILD'S BABY PHOTOS, PERSONAL PHOTOS AND EVERYTHING FROM THE PAST 10 YEARS OF HIS LIFE PLEASE PLEASE TELL ME HOW I CAN GET THEM BACK! WHAT DO I NEED TO DO? I AM IN AUSTRALIA. PLLEEEEEEEEEEEEEASE i'M BEGGING YOU TO GET BACK TO ME ASAP AND TELL ME HOW I CAN GET THEM BACK. I AM SITTING HERE IN TEARS THANK YOU. My email to the account is [personal information removed per the Community's Guidelines] Leanne
- Mark
Super User II
Dropbox hasnt deleted it if it was a free team. It has simply unlinked them from the other account you have. See https://help.dropbox.com/teams-admins/team-member/free-teams-overview
To get in all you need to do is log on to that account via the website (possibly use an Incognito / private browser window) with the other accounts username and password.
