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Forum Discussion
Free team disbanded by Dropbox
Hi Team,
Can someone please help with an email I received as below? Not sure what it all means
The ???? Limited team has been disbanded by Dropbox. Your team’s folders have been converted to sha...
Rich
Super User II
Super User II
Ashmann wrote:
The Wickedink Media team has been disbanded by Dropbox. Your team’s folders have been converted to shared folders, and all Wickedink Media groups have been deleted. Your account has been converted to a personal Dropbox plan.
You seem to have been using a free team, which allowed you to link two accounts together. Dropbox has ended support for free teams and those teams were disbanded, and the accounts unlinked.
Both accounts still exist. One would still be linked to your computer and the other, accessible by signing in with the email address for that account, can be accessed through the Dropbox website. Most likely what you're seeing now is the free account that you created for the team, which doesn't have your paid upgrade. You should be able to sign in with the email address/password for your other, paid account.
Hi Rich,
Thank you very much for your reply and yes that does make sense.
Now please bear with me as i am not the most technically advanced person.
Every time i log into Dropbox on your Website it automatically takes me to my "Free" account. Could you please tell me how i can log into my paid account?
Your assistance with this will be greatly appreciated.
Many thanks
Ashley
- Megan
Dropbox Staff
Hey Ashmann!
If you visit this Help Center article: https://help.dropbox.com/accounts-billing/settings-sign-in/sign-in-out you'll find out more as to how you can sign in and out of our app, and the website.
Let me know if you have any other questions.
